Refund Policy
Effective Date: January 21, 2026
This Refund Policy explains how refunds are handled for donations and paid services associated with DigitalPlat.
1. Donations to DigitalPlat Foundation
Donations made to DigitalPlat Foundation are voluntary contributions made to support public-interest, open-source, and nonprofit activities.
Donations are not purchases of goods or services and therefore are not subject to this Refund Policy.
2. Paid Products and Subscription Services (Paddle Orders)
This refund policy applies only to purchases made through the EdwardLab Paddle checkout.
We offer a 7-day refund window from the date of purchase for eligible paid products and subscription services.
If you wish to request a refund within this period, please contact us at [email protected] and include your order details.
Refunds will be processed in accordance with Paddle’s refund policy and returned to the original payment method where possible.
3. Refund Requests After the Refund Window
Refund requests submitted after the 7-day refund window are not covered by this Refund Policy.
4. Contact Information
For refund-related inquiries regarding Paddle orders, please contact:
5. Policy Updates
We may update this Refund Policy from time to time.
Any changes will take effect upon publication, with the updated effective date reflected at the top of this page.